Terms & Conditions

1. Agreement to Terms

Welcome to PrimeArb AI (also referred to as “ARBI AI”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and PrimeArb AI governing your access to and use of our automated cryptocurrency futures arbitrage trading platform, including our website, software, APIs, and related services (collectively, the “Platform”).

By registering for an account, accessing the Platform, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Risk Disclaimer.

If you do not agree to these Terms, you must immediately discontinue use of the Platform.

2. Eligibility Requirements

2.1. Age and Legal Capacity

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use PrimeArb AI. By using our Platform, you represent and warrant that:

  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from using our services under applicable laws
  • All information provided during registration is accurate and complete

2.2. Geographic Restrictions

PrimeArb AI services may not be available in certain jurisdictions due to regulatory restrictions. You are responsible for ensuring that your use of the Platform complies with local laws. Our services are currently not available to residents of:

  • United States of America
  • Sanctioned countries (as designated by UN, EU, US OFAC)
  • Jurisdictions where cryptocurrency trading is prohibited

We reserve the right to restrict access from additional jurisdictions at our discretion.

2.3. Exchange Account Requirements

To use our arbitrage services, you must:

  • Maintain active accounts on supported cryptocurrency exchanges (Binance, Bybit, MEXC, Gate.io, Bitget, BingX, OKX, WEEX)
  • Have completed KYC verification on those exchanges
  • Possess sufficient capital to execute arbitrage strategies (minimum recommended: $1,000 USD equivalent)
  • Be able to generate and manage API keys with trading permissions

3. Account Registration and Security

3.1. Account Creation

To access PrimeArb AI services, you must create an account by providing:

  • Valid email address
  • Secure password meeting our minimum requirements (min. 8 characters, including uppercase, lowercase, numbers, and special characters)
  • Personal information for identity verification
  • Agreement to receive service notifications

3.2. API Key Integration

You are required to provide API keys from supported exchanges with the following specifications:

  • Trading permissions enabled (to execute buy/sell orders)
  • Withdrawal permissions DISABLED (we never require or request withdrawal access)
  • IP whitelisting configured (recommended for enhanced security)
  • Read permissions enabled (to monitor balances and positions)

CRITICAL SECURITY NOTICE:

  • You retain full custody and control of your funds on exchange accounts
  • PrimeArb AI cannot withdraw, transfer, or access your assets
  • You are solely responsible for the security of your API keys
  • Never share API keys with unauthorized parties

3.3. Account Security Responsibilities

You agree to:

  • Maintain the confidentiality of your login credentials and API keys
  • Enable two-factor authentication (2FA) on both PrimeArb AI and exchange accounts
  • Notify us immediately of any unauthorized access or security breaches
  • Use strong, unique passwords not shared with other services
  • Log out after each session on shared devices

We are not liable for losses resulting from compromised credentials due to your negligence.

3.4. Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms or applicable laws
  • We detect fraudulent, abusive, or suspicious activity
  • You provide false or misleading information
  • Your account remains inactive for more than 12 consecutive months
  • Required by law enforcement or regulatory authorities

You may terminate your account at any time by contacting support. Upon termination:

  • All active trading operations will be closed
  • API connections will be severed
  • Your data will be retained per our Privacy Policy and legal obligations

4. Description of Services

4.1. Automated Arbitrage Trading

PrimeArb AI provides an automated system that:

  • Monitors price spreads across 8 cryptocurrency exchanges in real-time
  • Identifies arbitrage opportunities where the same asset trades at different prices (minimum 3% spread threshold)
  • Executes simultaneous trades (long position on lower-priced exchange, short position on higher-priced exchange)
  • Closes positions when prices converge, capturing the spread as profit
  • Manages risk through stop-loss mechanisms and position monitoring

4.2. Supported Trading Pairs

The Platform trades liquid cryptocurrency futures contracts, including but not limited to:

  • Major cryptocurrencies: BTC, ETH, BNB, SOL, XRP, ADA, DOGE
  • Top 50 altcoins by market capitalization
  • Pairs meeting minimum liquidity criteria (daily volume >$10M per exchange)

The list of supported pairs is dynamic and updated based on market conditions, liquidity, and exchange availability.

4.3. Performance Statistics

Based on historical data:

  • 93% of closed arbitrage trades have positive mathematical expectation
  • Average spread capture: 3-7% before fees
  • Execution speed: Sub-100ms latency via high-speed dedicated servers
  • Risk-neutral strategy: Market direction does not affect profitability

Past performance does not guarantee future results. See Section 10 (Risk Disclosure) for important information.

4.4. Platform Features

  • Real-time price monitoring and spread screening
  • Automated trade execution via exchange APIs
  • Portfolio tracking and performance analytics
  • Risk management tools (stop-loss, position limits)
  • Transaction history and reporting
  • Customer support and technical assistance

5. Fees and Payment Terms

5.1. Subscription Fees

PrimeArb AI charges subscription fees for access to our Platform. Current pricing tiers:

  • [Specify your pricing structure, e.g., Starter Plan: $99/month, Pro Plan: $299/month, Enterprise: Custom]

Fees are billed in advance on a monthly or annual basis (annual plans may receive discounts).

5.2. Trading Fees and Costs

In addition to subscription fees, you are responsible for:

  • Exchange trading fees charged by Binance, Bybit, MEXC, Gate.io, Bitget, BingX, OKX, WEEX (typically 0.02-0.06% per trade)
  • Funding rates on futures positions (variable, exchange-dependent)
  • Slippage costs due to market volatility or low liquidity
  • Network fees for cryptocurrency transfers (if moving funds between exchanges)

We do not charge performance fees or take a percentage of your trading profits. You retain 100% of your trading gains after exchange fees.

5.3. Payment Methods

Subscription fees can be paid via:

  • Credit/debit cards (Visa, Mastercard, American Express)
  • Cryptocurrency (BTC, ETH, USDT)
  • Bank transfer (for Enterprise plans)

5.4. Refund Policy

  • No refunds are provided for partial months of service
  • 7-day money-back guarantee for first-time subscribers (if no trading activity occurred)
  • Refunds are processed within 14 business days to the original payment method
  • We reserve the right to refuse refunds in cases of Terms violations

5.5. Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle unless you cancel at least 48 hours before renewal. You can cancel anytime via your account settings or by contacting support.

6. User Responsibilities and Prohibited Conduct

6.1. Responsible Trading

You acknowledge and agree that:

  • You are solely responsible for all trading decisions and outcomes
  • PrimeArb AI is a tool to facilitate arbitrage; we do not provide investment advice
  • You must understand the mechanics of futures trading and leverage before using the Platform
  • You should only trade with capital you can afford to lose
  • You are responsible for tax reporting and compliance in your jurisdiction

6.2. Prohibited Activities

You agree NOT to:

  • Use the Platform for illegal activities, money laundering, or fraud
  • Attempt to manipulate markets or engage in wash trading
  • Reverse-engineer, decompile, or hack our software or APIs
  • Use automated scripts or bots to interfere with Platform operations
  • Share your account credentials or API keys with third parties
  • Exploit bugs, vulnerabilities, or system errors for profit (must report immediately)
  • Create multiple accounts to circumvent usage limits or fees
  • Provide false information or impersonate others
  • Use the Platform to trade sanctioned assets or with prohibited entities

Violations may result in immediate account termination and legal action.

6.3. Compliance with Laws

You are responsible for compliance with all applicable laws, including:

  • Tax reporting obligations on trading profits
  • Anti-money laundering (AML) regulations
  • Know Your Customer (KYC) requirements
  • Securities and derivatives trading laws in your jurisdiction
  • Data protection and privacy regulations

7. Intellectual Property Rights

7.1. Ownership

All content, software, algorithms, trademarks, logos, and materials on the Platform are owned by PrimeArb AI or our licensors and are protected by copyright, trademark, and intellectual property laws.

“PrimeArb AI”, “ARBI AI”, and our logos are registered trademarks. You may not use our branding without prior written consent.

7.2. Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal trading purposes in accordance with these Terms. You may not:

  • Copy, modify, or distribute our software or proprietary algorithms
  • Create derivative works based on our Platform
  • Rent, lease, sell, or sublicense access to PrimeArb AI
  • Use our services to develop competing products

7.3. User-Generated Content

Any feedback, suggestions, or ideas you provide to us become our property and may be used without compensation or attribution.

8. System Availability and Performance

8.1. Uptime and Maintenance

We strive to maintain 99.5% uptime, but the Platform may be unavailable due to:

  • Scheduled maintenance (announced in advance when possible)
  • Emergency updates or security patches
  • Third-party service interruptions (exchange APIs, server providers)
  • DDoS attacks or force majeure events

We are not liable for losses incurred during system downtime.

8.2. No Guarantee of Profitability

While our Platform has a 93% success rate for closed arbitrage trades, we make no guarantees regarding:

  • Consistent profitability
  • Specific returns or performance
  • Availability of arbitrage opportunities
  • Execution quality during extreme market volatility

8.3. Third-Party Dependencies

Our services rely on:

  • Cryptocurrency exchange APIs (Binance, Bybit, MEXC, Gate.io, Bitget, BingX, OKX, WEEX)
  • Cloud hosting and server infrastructure
  • Internet connectivity and network stability

We are not responsible for failures, outages, or issues caused by third-party services or exchanges.

8.4. Data Accuracy

We strive for accurate real-time data, but errors may occur due to:

  • Exchange API latency or inaccuracies
  • Network delays or packet loss
  • Market data feed interruptions

You should verify critical information independently before making trading decisions.

9. Limitation of Liability

9.1. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF DATA
  • UNINTERRUPTED OR ERROR-FREE OPERATION
  • SECURITY OR FREEDOM FROM VIRUSES/MALWARE

9.2. Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMEARB AI AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Trading losses resulting from market conditions, exchange issues, or strategy performance
  • Lost profits or opportunity costs
  • Indirect, incidental, consequential, or punitive damages
  • Data loss or corruption
  • Unauthorized access due to user negligence

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT OF SUBSCRIPTION FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

9.3. Exceptions

The above limitations do not apply to:

  • Liability for gross negligence or willful misconduct by PrimeArb AI
  • Violations of applicable consumer protection laws
  • Jurisdictions that prohibit limitation of liability clauses

10. Risk Disclosure

10.1. Cryptocurrency Trading Risks

Trading cryptocurrencies and futures contracts involves substantial risk of loss and is not suitable for all investors. Risks include:

Market Risk:

  • Extreme volatility (prices can fluctuate 20%+ within hours)
  • Liquidity risk (inability to exit positions at desired prices)
  • Correlation risk (all crypto assets may move together during crashes)

Leverage Risk:

  • Futures contracts use leverage, magnifying both gains and losses
  • Margin calls and liquidation can result in total loss of capital
  • Funding rates on perpetual futures can erode profits

Arbitrage-Specific Risks:

  • Convergence failure: Prices may not converge as expected (10% of trades may be unprofitable)
  • Exchange risk: Downtime, withdrawal restrictions, or insolvency of exchanges
  • Execution risk: Slippage, order rejections, or partial fills
  • Basis risk: Funding rates and fees may exceed spread profits

10.2. Technology Risks

  • API connectivity failures during critical moments
  • Software bugs or algorithm errors
  • Cybersecurity threats (hacking, phishing, DDoS attacks)
  • Internet outages preventing access to your positions

10.3. Regulatory Risks

  • Cryptocurrency regulations are evolving and uncertain
  • Future restrictions may impact Platform availability
  • Tax treatment of arbitrage profits varies by jurisdiction
  • Exchanges may freeze accounts due to compliance issues

10.4. No Financial Advice

PrimeArb AI is a technology platform, not a financial advisor. We do not:

  • Provide personalized investment advice or recommendations
  • Guarantee returns or promise specific outcomes
  • Act as a broker, dealer, or investment advisor

You should consult qualified financial, tax, and legal professionals before trading.

10.5. Acknowledgment of Risk

By using PrimeArb AI, you explicitly acknowledge that:

  • You understand the risks outlined above
  • You are trading with risk capital you can afford to lose
  • You will not hold PrimeArb AI liable for trading losses
  • Past performance (93% success rate) does not predict future results

11. Indemnification

You agree to indemnify, defend, and hold harmless PrimeArb AI, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your trading activities and decisions
  • Your breach of applicable laws or regulations
  • Unauthorized use of your account due to your negligence
  • Infringement of third-party intellectual property rights
  • Disputes with other users or exchanges

12. Dispute Resolution

12.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Specify jurisdiction, e.g., “the Republic of Estonia” or “Singapore”], without regard to conflict of law principles.

12.2. Arbitration Agreement

Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration rather than in court, except:

  • Small claims (under $10,000) may be brought in small claims court
  • Claims for injunctive relief (e.g., intellectual property disputes)

Arbitration Rules:

  • Administered by [Specify arbitration body, e.g., “ICC International Court of Arbitration” or “Singapore International Arbitration Centre”]
  • Conducted in English
  • Single arbitrator appointed by mutual agreement or per arbitration rules
  • Each party bears its own costs (unless arbitrator decides otherwise)

12.3. Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive the right to participate in class actions, class arbitrations, or representative proceedings.

12.4. Informal Resolution

Before initiating arbitration, you agree to contact us at [support email] to attempt informal resolution for at least 30 days.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective:

  • Immediately upon posting for non-material changes
  • 30 days after notification for material changes

Notification methods:

  • Email to your registered address
  • Prominent notice on the Platform dashboard
  • Updated “Last Modified” date at the top of this page

Your continued use of the Platform after changes take effect constitutes acceptance. If you disagree with modifications, you must discontinue use and cancel your account.

14. Privacy and Data Protection

Your use of PrimeArb AI is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

Key points:

  • We never store API keys with withdrawal permissions
  • All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • We comply with GDPR, CCPA, and applicable data protection laws
  • We do not sell your data to third parties

Please review our Privacy Policy at [link to Privacy Policy].

15. Force Majeure

We shall not be liable for delays or failures in performance resulting from causes beyond our reasonable control, including:

  • Natural disasters (earthquakes, floods, pandemics)
  • War, terrorism, civil unrest, or government actions
  • Internet or telecommunications failures
  • Exchange outages or regulatory shutdowns
  • Cyberattacks or DDoS attacks
  • Labor strikes or supply chain disruptions

During force majeure events, our obligations are suspended, and we will make reasonable efforts to resume services.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving intent.

17. Entire Agreement

These Terms, together with our Privacy Policy and Risk Disclaimer, constitute the entire agreement between you and PrimeArb AI regarding the Platform, superseding all prior agreements, communications, or understandings (written or oral).

18. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to any affiliate or successor entity without notice.

19. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

20. Third-Party Services

The Platform may contain links to third-party websites or services (cryptocurrency exchanges, payment processors, analytics providers). We are not responsible for:

  • The content, policies, or practices of third parties
  • Losses resulting from third-party services
  • Disputes between you and third parties

You use third-party services at your own risk and subject to their terms.

21. Survival

The following sections shall survive termination of your account or these Terms:

  • Section 6 (User Responsibilities)
  • Section 7 (Intellectual Property)
  • Section 9 (Limitation of Liability)
  • Section 10 (Risk Disclosure)
  • Section 11 (Indemnification)
  • Section 12 (Dispute Resolution)

22. Contact Information

If you have questions, concerns, or disputes regarding these Terms, please contact us:

PrimeArb AI Legal Department
📧 Email: [email protected]
🌐 Website: primearbai.com
📍 Address: United Kingdom, London, 122 Leadenhall Street

📍 Adresse: Maximilianstraße 35 80539 München Deutschland

For urgent security issues:  [email protected]
For billing inquiries:  [email protected]

23. Language

These Terms are drafted in English. Translations may be provided for convenience, but the English version shall prevail in case of discrepancies.

24. Acknowledgment

BY CLICKING “I AGREE”, REGISTERING FOR AN ACCOUNT, OR USING PRIMEARB AI SERVICES, YOU ACKNOWLEDGE THAT:

✅ You have read and understood these Terms & Conditions in their entirety
✅ You agree to be legally bound by these Terms
✅ You understand the risks of cryptocurrency arbitrage trading
✅ You are using the Platform at your own risk and responsibility
✅ You meet all eligibility requirements (age, jurisdiction, capacity)
✅ You will comply with all applicable laws and regulations

IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM.

Thank you for choosing PrimeArb AI. Trade smart, trade safely.

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